Veralto

Overview

As an Interactive Applications Support Engineer, you will be part of a global support team responsible for providing high-quality technical and functional support for Esko’s Interactive Applications.

About Veralto

Esko is a part of Veralto’s Product Quality & Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion.

Requirements & Eligibility

• 1+ years of experience in structural design for packaging and/or Esko software support
• Formal qualification in Printing Technology, Structural Design, or a related discipline
• Bachelor’s degree or equivalent practical experience

Key Responsibilities

• Provide functional and technical support for Esko Interactive Applications
• Analyze, troubleshoot, and resolve customer-reported issues across software configuration, usage, and integration scenarios
• Clearly document issues, root causes, and resolutions in support systems
• Guide customers on best practices to optimize their use of Interactive Applications
• Take end-to-end ownership of support cases, ensuring timely updates and professional communication