Pwc

Overview

As a Front End Developer-Associate, you will engage in consulting services for a variety of business applications, helping clients optimize operational efficiency. You will analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications.

About Pwc

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration.

Requirements & Eligibility

• At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems
• At least 2 years of experience
• Oral and written proficiency in English required

Key Responsibilities

• Understanding of Gen AI, Agentic AI and conversational AI experiences across voice and digital channels, including chatbots, voice bots, and multi-modal agents
• Understanding of CCaaS platform capabilities and how AI solutions integrate into IVR, routing, and agent workflows
• Develop, test, and maintain responsive web applications for agent desktop, supervisor dashboards, and admin consoles within the CCaaS platform
• Implement real-time UI updates for call/chat status, queue metrics, and agent presence using WebSockets or similar technologies
• Translate UX/UI designs (Figma/Sketch) into pixel-accurate, accessible, cross-browser compatible components
• Integrate frontend applications with REST/GraphQL APIs and backend telephony/CTI services
• Collaborate with backend, QA, and product teams in an Agile/Scrum environment
• Write clean, reusable, well-documented, and testable code (unit/integration tests)