Nutanix

Overview

You will join an impactful, fast-moving Cloud Data Protection team and play a crucial role in resolving complex, escalated customer issues as a Sustaining Engineer, maintaining Nutanix's high industry standard NPS.

About Nutanix

Nutanix is transforming enterprise data protection by combining its industry-leading infrastructure technologies with modern cloud-native approaches to deliver a best-in-class data management and protection platform.

Requirements & Eligibility

• Bachelor’s in Computer Science with 4+ yrs of industry experience OR Master’s in Computer Science
• Rock-solid experience in one or more languages: C, C++, Python or Golang
• Extensive knowledge of UNIX/Linux or expertise in Windows
• Development experience in file systems, operating systems, hypervisors, networking, distributed systems management
• Experience working with virtualization technologies like Linux KVM, VMware, Hyper-V, Xen

Key Responsibilities

• Work as a part of the extended software development team on Software Features/Bugs
• Address Customer Escalations to Engineering
• Diagnose and debug deep and insidious issues and provide workarounds and fixes
• Develop automation tools to find bottlenecks and do root cause analysis
• Engage with customers and support when needed to solve production issues
• Design and develop tools to improve debuggability of the product and enhance serviceability