Mindtickle

Overview

As a Professional Services Consultant, you’ll be the expert in the room — helping customers navigate complex implementations, translate business goals into effective enablement solutions, and drive the adoption and change required to make technology stick.

About Mindtickle

Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep.

Requirements & Eligibility

• 5+ years of experience in Professional Services, implementation consulting, solutions consulting, or customer-facing SaaS delivery roles.
• 3+ years of experience leading complex, cross-functional, and global deployments in B2B SaaS environments.
• Demonstrated experience driving technology adoption and organizational change across different customer segments.
• Strong executive presence and stakeholder management skills.
• Strong ability to translate data, dashboards, and customer insights into strategic recommendations and actionable decisions.
• Hands-on familiarity with AI tools and technologies for productivity and workflow optimization.
• Bachelor’s degree or equivalent.

Key Responsibilities

• Lead customer kick-offs, define implementation strategies, and manage end-to-end deployments across commercial and enterprise accounts.
• Translate customer requirements and business objectives into scalable platform solutions and implementation plans.
• Advise customers on platform configuration, including user administration, content organization, reporting, and analytics.
• Help customers assess their readiness for and adopt Mindtickle’s AI-powered capabilities and agent-based workflows.
• Design and execute change management strategies that drive adoption across program leaders, administrators, content authors, managers, and end users.
• Use customer data, performance insights, and analytics to identify knowledge and skill gaps, recommend targeted enablement strategies, and define meaningful KPIs.