Mastercard

Overview

The Business Operations team is seeking a highly motivated and experienced Site Reliability Engineer I (SRE) to join our team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations.

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.

Requirements & Eligibility

• Observability
• Programming and Scripting
• Systems and Network Administration
• Cloud Computing and Infrastructure
• Reliability and Scalability
• DevOps Practices
• Troubleshooting
• Capacity Planning and Performance Optimization

Key Responsibilities

• Follow clearly defined guidelines to complete routine tasks within the Site Reliability Engineering area by applying basic/theoretical knowledge and area best practices.
• Support day-to-day system maintenance tasks and help gather requirements for technical solutions.
• Identify automation that can be used and scripting efforts with guidance from senior engineers.
• Learn troubleshooting techniques and assist in resolving basic system issues.
• Gain familiarity with system applications and infrastructure, maintenance standards, and best practices used within the organization.
• Support deployment and monitoring activities, gaining experience in operational aspects of software delivery.
• Seek guidance from senior team members to improve technical skills and understanding of project requirements.
• Troubleshoot and resolve basic to moderate system issues, escalating more complex problems as needed.