Amazon

Overview

Transportation Representative role responsible for ensuring on-time pick-up and delivery of freight between vendors, Fulfillment Centers, and carrier hubs, resolving transportation exceptions, analyzing network trends, and monitoring real-time network data.

About Amazon

The TOC is Amazon's central command and control hub for transportation execution across the Supply Chain network. Operating across North America, India, and the EU, the TOC ensures seamless freight movement from vendor pick-up through fulfillment center delivery and onward to carrier hubs.

Requirements & Eligibility

• Bachelor's degree (any discipline)
• Advanced proficiency in Microsoft Excel (Pivot Tables, VLookUps, data modeling)
• Experience communicating with multiple stakeholders
• Strong written and verbal communication skills
• Foundational understanding of logistics and supply chain operations

Key Responsibilities

• Serve as the bridge between external partners (carriers, vendors, suppliers) and internal teams
• Extract and analyze data from multiple databases using Excel, Access, SQL, and other tools
• Develop, track, and interpret key metrics to improve business outcomes
• Define functional requirements for Amazon's technology teams to build scalable solutions
• Quickly assess business impact of emerging trends and act decisively
• Systematically escalate problems to the right owners and drive follow-through to resolution
• Create clear narratives outlining weekly findings, goal variances, and present insights in review forums
• Deliver exceptional customer experience in a fast-paced environment